Refund Policy
For Dash customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to bydashr.shop.
Dash: refund timing
Customers using bydashr.shop can rely on the following Dash guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Our approach at Dash to condition of returns
Customers using bydashr.shop can rely on the following Dash guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
What Dash customers should know about support
For purchases made through bydashr.shop, Dash applies the following guidance on support. For return or exchange assistance, contact Support@bydashr.shop or 2319038857.
What Dash customers should know about eligibility
For Dash customers at bydashr.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Dash on starting a request
This starting a request section covers orders and visits through bydashr.shop for Dash. To start a return or exchange, contact us at Support@bydashr.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Dash: exceptions
For Dash customers at bydashr.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Dash: order problems
The following order problems guidance applies to the Dash storefront at bydashr.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashr.shop
Phone: 2319038857
Physical address: 2635 Fulton St, Toledo, Ohio, 43610, United States